HTV Digital Safety Guide

“Think Before You Click!”

FOLLOW THESE 5 CHECKS BEFORE YOU TRUST ANY ONLINE MESSAGE OR SERVICE

1️. WHO sent it?

• Trusted Person or Unknown?
  • From a known contact?
  • From a stranger or a strange number/email? Be careful!

If you’re not sure who it’s from — DO NOT reply or click.

2️ WHAT is it asking you to do?

• Is it asking you to:
  • Send money?
  • Share your password or PIN?
  • Click a link or download something urgently?

If yes, STOP and double-check!

Real companies or banks will NEVER ask for your PIN or password over the phone, text, or email.

3️. IS IT TOO GOOD TO BE TRUE?

• Promises like:
  • “You won a lottery!”
  • “Get free airtime now!”
  • “You are selected for a free gift!”

Scammers use excitement to trick you. If it feels too good to be true, it probably is.

4️. WHERE does the link lead?

• Does the website look strange?
  • Check if it starts with https:// (the “s” stands for secure).
  • Look at the web address (URL). Does it seem fake or confusing?

Long or strange-looking links are usually dangerous.

Example of a safe link: https://www.ecitizen.go.ke
Suspicious link: http://ecitizen123.site.ru/money-now

5️. DO YOU FEEL RUSHED OR SCARED?

• Does the message say:
  • “ACT NOW or lose access”?
  • “Your account will be closed”?
  • “You’ll get arrested unless you reply”?

Scammers create panic so you don’t think clearly.

BONUS: What You Can Do

Ask someone you trust for help before acting.
Report suspicious messages to a local authority or helpline.
Keep your phone and apps updated.

NEVER SHARE:

• Your password
• Your PIN
• Mobile money codes
• Bank account numbers
• One-time codes (OTP)

You can also read How Your Social Media Accounts Get Hacked and How to Protect Yourself

REMEMBER: IF YOU’RE NOT SURE, DO NOT CLICK, DO NOT REPLY, AND DO NOT SHARE!

Find More on Our Socials

• X (Twitter)
• Facebook
• YouTube
• TikTok
• Mail